Start Growing Today!

Privacy Policy

At From Gardens to Picnics, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website, www.ecogardenjoy.com ("Site"). If you have any questions or concerns about your privacy, please contact us at support@[email protected]. 

Information We Collect

We collect personal information from you when you make a purchase, create an account, subscribe to our newsletter, or interact with our website. This may include:

  • Personal Identifiers: Name, email address, phone number, billing/shipping address, and credit card details.
  • Device and Browsing Information: IP address, browser type, and referring website.
  • Order Information: Details of your purchase, including items ordered, price, and shipping details.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Improve and personalize your website experience
  • Provide customer service and support
  • Send promotional emails, offers, and newsletters (you can opt-out anytime)
  • Respond to your inquiries and feedback
  • Conduct surveys or polls to improve our products and services

Email Usage
We may send order confirmations, updates, and customer service messages to your email. If you subscribe to our marketing emails, you will receive special offers, updates, and other promotional content. You can unsubscribe at any time via the link provided in each email.

Use of Cookies and Similar Technologies

We use cookies, web beacons, and other technologies to enhance your user experience on our website. Cookies are small data files stored on your device, which allow us to:

  • Remember your preferences and shopping cart
  • Analyze website usage and performance
  • Offer personalized advertising and product recommendations

You can manage or disable cookies through your browser settings, but this may affect certain functions of our site.

Your Choices Regarding Internet-Based Advertising

We may work with third-party advertising companies to serve personalized ads to you based on your browsing activity. If you wish to opt out of interest-based advertising, you can visit:

Sharing Your Personal Information

We will not sell your personal information to third parties. However, we may share your information with third parties in the course of conducting business, such as:

  • Service Providers: Companies like payment processors, shipping carriers, and email platforms that help fulfill orders and communicate with you.
  • Analytics Providers: We use services like Google Analytics to understand how customers interact with our site. You can opt-out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout.
  • Legal Compliance: We may disclose your information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We may use your data to display personalized ads or offers relevant to your interests. For more information on behavioral advertising, you can visit:

  • Network Advertising Initiative's Education Page
  • Digital Advertising Alliance's Opt-Out Portal

You can opt-out of targeted ads from platforms like Facebook, Google, and Bing via their settings.

Do Not Track

Our site does not respond to "Do Not Track" signals from web browsers.

Privacy of Minors

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we discover that we have collected personal information from a child under 16, we will delete that information as soon as possible.

Data Security

We use appropriate physical, electronic, and administrative measures to safeguard the security of your personal information. However, we cannot guarantee that any transmission of personal data is completely secure.

If you have concerns about placing an order online, please contact us to place your order over the phone or by mail.

Data Retention

We retain your order information for our records unless you request its deletion. You may contact us to request a copy of your data or to ask us to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. If we make material changes, we will notify you by email or through a prominent notice on our website.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. For more details, including how to exercise your rights, please contact us or refer to the CCPA Notice on our website.

Terms of Use Statement

By using our website or purchasing from From Gardens to Picnics, you agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use of or inability to use the product(s) or service(s), including but not limited to any misuse of the product(s) in a manner not intended.

Contact Us

If you have questions about our privacy practices, need assistance, or would like to correct, update, or delete your personal information, please contact us at [email protected].